Freight

Freight costs are $8.00 Nationwide Urban or $12.00 Nationwide Rural. Orders will be processed within 3-5 working days.

Returns & Refunds

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items. Only regular priced items may be refunded. Sale items cannot be refunded.

To return your product, you should mail your product to 14 Freeburn Road, Pyes Pa, Tauranga. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us at bumblebuzz@nzbct.org.nz for any questions.